Terms & Conditions

ECR Holidays (“ECR Holidays”) is a company that provides villas, bungalows, farm houses, home stays, service apartments, and/or their individual rooms to guests, mainly for residential purposes, under the brand name “ECR Holidays.” The below Terms and Conditions are applicable to all the guests or customers who make bookings for any of the Properties (defined below) or their individual rooms through our website, our mobile application, third-party websites or third-party applications, or through any travel agents/third parties/advertisements/referrals, etc. (collectively “Booking Channels”). All guests should ensure to read and understand all the Terms and Conditions stated on our website before using this website and making a booking through any of the Booking Channels. These Terms and Conditions shall be applicable to guests making a booking through any of the Booking Channels. If you are not agreeable to any of these Terms and Conditions of Use, please do not use this website/Booking Channels and do not make a Booking for any of the Properties. These Terms and Conditions are subject to change and ECR Holidays may at any time, without prior notice to you/any guest, revise them and any other information contained in this website and/or any Booking Channel by updating these Terms and Conditions. Please note that the restated Terms and Conditions shall be effective immediately upon posting. ECR Holidays may also make improvements or changes in the services provided by it as described in this website/Booking Channels at any time without notice. Therefore, you are advised to regularly check for any amendments or updates to these Terms and Conditions. If the changes are not agreeable to you, you must stop using the website. Your continuous use of this website will imply your acceptance of the changed terms.

Except where additional terms and conditions are provided, these Terms and Conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order placed or service provided by ECR Holidays.

For the purpose of online as well as offline bookings made through our platform, the terms used in these Terms and Conditions have the following meaning:

(a) “Property/Properties” shall mean and include villas, bungalows, farm houses & home stays, service apartments, and/or their individual rooms available for booking on any of the Booking Channels.

(b) “Guest/Guests” refers to any individuals, companies, or other entities who express interest to make a booking in respect of any of the Properties through any Booking Channels. Guests may be referred to as you, your in a given context.

(c) “Booking” means a reservation made by any Guest in respect of any of the Properties for the purpose of stay.

(d) “Check-In” is the scheduled date and time on or before which the Guests shall be liable to comply with all the check-in formalities as required by ECR Holidays and after completion of such formalities, the Guest shall be entitled to start using the concerned property.

(e) “Check-Out” is the scheduled date and time on which the Guest will have to vacate the concerned Property after completion of all the check-out formalities as required by ECR Holidays.

(f) “Booking Period” is the period between which the scheduled Check-In starts and the scheduled Check-Out ends.

(g) “Booking Amount” shall mean the total amount payable by the Guest to ECR Holidays for confirmation of the Booking through the registered mode of payment, as may be intimated by ECR Holidays to the Guest.

(h) “Booking Confirmation” shall mean the email/communication shared by ECR Holidays with the Guests upon receipt of the Advance (defined below) and shall comprise of all the details of the Booking, Terms & Conditions governing the Booking, name and total number of Guests, Check-In and Check-Out details, name of Property, number of rooms at the Property, the Booking Amount payable and Security Deposit amount payable and specified due dates by which they are required to be paid/deposited. ECR Holidays shall not be liable to serve a Booking unless the entire Booking Amount is paid by the Guest/Guests to ECR Holidays through the registered mode of payment intimated by ECR Holidays to the Guest as stated herein, even though the Booking Confirmation may have been sent to the Guest. The Booking Confirmation along with proof of payment of the entire Booking Amount shall be required to be produced by Guests at the Property at the time of Check-In.

(i) “Advance” is the non-refundable amount required to be deposited by Guests with ECR Holidays as a deposit for putting a Booking on Hold (as stated hereinbelow) in respect of a Property.

(j) “Security Deposit” is the amount required to be deposited by Guests on a case-by-case basis with ECR Holidays. The Security Deposit shall be utilized by ECR Holidays for any damages caused by the Guests/their pets to the Property and/or items/furniture therein and/or for recovery of any other charges levied by ECR Holidays on Guests.

(k) “Peak Days” includes long weekends, festive dates including but not limited to Diwali, New Year’s, Christmas, etc.

Your use of this website is subject to the Terms and Conditions of Use mentioned herein along with the Privacy Policy and all other policies listed on ECR Holidays’ website. The terms and conditions contained on ECR Holidays’ website herein form a binding agreement between yourself and ECR Holidays with respect to the use of this website and the services hereunder, by you. By accessing, viewing, browsing, caching, storing, and/or otherwise using our website or any of our services, applications, contents, functions through whatever platform and/or by completing a Booking, you acknowledge and agree to have read, understood, and agreed to all the terms and conditions set out on the website (including the Privacy Policy) and agree to be bound by them.

These pages, the content, and infrastructure of these pages, and the online accommodations reservation service provided on these pages and through the website (“the Service/s”) are owned, operated, and provided by www.ecrholidays.com and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

ECR Holidays grants you non-exclusive and non-transferable, limited permission to access and display the web pages within this website on your personal computer or other platform. Your failure to comply with the terms, conditions, and notices on this website will result in the automatic termination of any rights granted to you, without prior notice. Except for the limited permission in the preceding paragraph, ECR Holidays does not grant you any express or implied rights or licenses under any patents, trademarks, copyrights, or other proprietary or intellectual property rights. You may not copy any of the content from this website onto another website or in any other media. You hereby agree not to use any device, software, or routine to interfere or attempt to interfere with the proper working of this website or any transaction being conducted via this website. You hereby confirm that no copying, reproduction, alteration, modification, creation of derivative works, or public displaying of any content will be done by you except with our prior written consent.

The information you provide to us shall not contain any viruses, including but not limited to, Trojan horses, worms, time bombs, cancel bots, or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept, or expropriate any system, data, or information.

ECR Holidays serves as an online as well offline platform for booking Properties at affordable prices. ECR Holidays also hosts content about the Properties. The inclusion of any amenities or services at the Properties at a particular time shall not imply or warrant that these amenities or services will be available at all times and ECR Holidays reserves the right to discontinue them at any time.

ECR Holidays has taken every precaution in the preparation of the content of Booking Channels, website and mobile application in particular to ensure that rates quoted are correct at the time of publishing and all details have been accurately displayed. You understand and agree that ECR Holidays shall not be liable for any typographical, technical or any other kind of errors on the Booking Channels.